Attention: Updated IWM visiting hours will be between 9:00 AM to 4:00 PM EST, Monday, Wednesday, and Friday. Closed to in-house sales Tuesday and Thursday.

See below for the change in returning non-defective mail order product. If you need to return something from an order that you did not want, please fill out the Returns & Mis-Packs form.

NOTE: All non-defective mail order returns are subject to a restocking charge in the amount of twenty percent (20%) of the price of the returned order.

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